What is the maximum number of party guests?
We have a maximum limit of 20 party guests per themed party.
1.5 hours for a party feels a bit too short, can I add extra time?
We allow 1.5 hrs per themed party because we feel that's the perfect amount of time for party guests to arrive and leave on an all-time high. However; if you would like to add extra time to your party, for an extra fee we can try to accommodate this for you. Visit here for more information.
What ages do you recommend for your parties?
Whilst we are happy to accommodate and cater for all ages, each theme has a recommended age listed in the theme description.
Where can I park?
We have parking on site as well as ample street level parking.
Can I supply my own balloons?
You can supply your own balloons although we suggest that they are weighted down on balloon weights. In addition we can create balloon displays and garlands or we have event balloon partners we recommend, visit here for more info.
Can I alter my chosen package?
Unfortunately, we cannot alter any of the packages, however, we are happy to accommodate with a vegetarian option and add additional menu platters. See the list of menu additions here. You can also add party activities to your package. See our list of 'Optional Party Activities' here.
A theme I'm after isn't listed, what happens there?
If you have a theme in mind that is not listed, please contact us to see if we can make it happen.
Do you cater for special dietary requirements?
We can definitely cater for special dietary needs.
Can I supply my own cake?
You can supply your own cake, however, we are STRICTLY a NUT FREE CENTER. We strongly recommend you refrain from using any nut products in any of your cakes.
How can I book a party?
At The Enchanted Studios, we like to keep things simple. To book a party all you need to do is:
- Choose your party theme
Once you've made your selections, contact us here with your date and time. Once your date and time have been confirmed, you'll get an invoice outlining your package and deposit amount. Once the deposit is paid, you will get a booking confirmation. 2 weeks prior to your function date, we will then contact you to finalise numbers and any additions to your booking. Final payment is due and must be made 7 days prior to function date.
I'm not 100% certain on a date, can you hold a time for me?
We can hold a date for strictly 48 hours only.
One of the children attending my child's party has an allergy. What happens in this case?
If you have a child that is attending a party with us, their parent or guardian MUST attend with them also and stay on the premises for the entire duration of the party. We are strictly a NUT FREE ZONE and every attempt is made to ensure that no nuts have been brought onto our premises. However; we cannot be held responsible for any child who suffers from an allergy.